Last updated: 30 October 2026
This page explains how personal data is handled on this website, in line with the EU General Data Protection Regulation (GDPR).
Who is responsible
The data controller is the owner of Villa Gavenola (KvK 94137919). You can reach him on WhatsApp at +39 389 059 4784.
What data we collect
- Booking and account: name, email address, phone number, dates of stay, number of guests and any message you send.
- Payment: payments are handled by Mollie. We receive the payment outcome and amount, never your full card or bank details.
- At check-in: identity document details, which Italian law requires hosts to send to the police (Alloggiati Web).
- Technical data: the website uses cookies needed to log in and complete a booking.
Why we use it
- To manage your booking, payment and stay.
- To meet legal obligations: guest registration, tax and accounting records.
- To answer your messages.
We do not sell your data and we do not use it for advertising.
Who receives it
- Mollie, for payments.
- The website hosting provider.
- The Italian authorities, only where the law requires it.
How long we keep it
Booking data is kept for as long as needed to manage the stay and then for the period required by tax and accounting law.
Your rights
You can ask to access, correct or delete your data, to restrict or object to its use, and to receive a copy of it, by contacting us. You can also lodge a complaint with your data protection authority.